You can change your address through your personal dashboard on our website.

Go to ‘My Account’ and then to the ‘address information’ tab and change your information here.

You can change your email address through your personal dashboard on our website.

Go to ‘My Account’ and then to the ‘address information’ tab, select the billing address and change your information here.

NOTE: You cannot change your username.

You can change your country or region through your personal dashboard on our website.

Go to ‘My Account’ and then to the ‘address information’ tab, select the billing address and change your information here.

You can change your account number through your personal dashboard on our website.

Go to ‘My account’ and then to the ‘payment methods’ tab and change your information here.

Want to change or upgrade your subscription mid-term? Soon you will be able to customize your subscription yourself through your personal dashboard. Until then: please contact us and we will be happy to help you.

You can change your password through your personal dashboard on our website.

Go to “My Account” and then the “account information” tab and change your password here.

To transfer your subscription to another name, please contact our customer service team at
contact@informationmedicine.org
.

You can cancel your subscription through your personal dashboard.

Make sure you are logged in and go to ‘my account’ – subscriptions – select your subscription – under actions, click cancel.

To have your account deleted, please contact our customer service department at contact@informationmedicine.org.